The many excellent (if I may so myself) OS&RR offerings from October 1, 2003 included a story about a Burger King drive-thru customer who got out of her car, went into the restaurant and slapped an employee over a screwed up order. There's been a lot of fast-food violence reported on my site over the years!
Thursday, September 01, 2011
Shoot. I can understand why people get so cranky. Here's the deal. Last week on my 30 minute lunch break, I ran over to Sonic to pick up some mozzarella sticks for me and a co-worker. On their FREAKIN menu next to the mozzarella sticks, it says "marinara included." My receipt showed that marinara was supposed to be included with the order.
I get back to work, open the bag and guess what wasn't there. Marinara. I call the shift supervisor and she says they don't include the marinara unless the customer ASKS for it. I pointed out to her that the menu says, "marinara included" and it SHOULD have been placed in the bag--no questions asked. She said, "Look, if you're unhappy, all I can do is give you a free Route 44 beverage." I said, "Look, I am unhappy because who the hell can enjoy mozzarella sticks WITHOUT marinara? My coworker and I aren't enjoying our meal because of YOUR incompetance. I only get a 30 minute lunch period and I can't run back to your business because I don't have time. YOU CAN give me two free orders of mozzarella sticks for ruining my lunch!"
She agreed to the deal and told me that I can pick up coupons next time I go to Sonic. Had she not agreed to it, I would have considered re-joining Facebook just so I could warn others about this idiot's incompetance.
Oh, I took the 1-800 # survey and went off about how idiotic it is to put on the menu that sauce is included and NOT include the sauce unless a person asks for it. I mean, REALLY. WTH is going on with these morons?
Posted by: twerp | Thursday, September 01, 2011 at 08:51 AM
Get accustomed to morons Twerp, because, no matter how long you live, there will be another moron at the next street corner waiting to F#ck-up your day.
Thank goodness we have picnic table perverts to make us laugh.
Posted by: Rock Marine | Thursday, September 01, 2011 at 09:11 AM
LoL! Yeah, gotta love the picnic table molesters. At least they aren't molesting children or family dogs! If a person has a fetish for inanimate objects, that's fine with me!
Posted by: twerp | Thursday, September 01, 2011 at 09:20 AM
That made me laugh. I have a story for you as well i was going through mc d's at 12:30 at night it closes at 1 and the guy says can i take your order then turns off all the lights and ignores us.... no food for me and my preg fiance lol
Posted by: male multiple orgasm | Thursday, September 01, 2011 at 11:16 AM
Do we have new words for this behaviour? I'd like to nominate "hambrage".
Posted by: KDP | Thursday, September 01, 2011 at 11:23 AM
OH NO! OK, that is SO much worse than not putting marinara in the bag. Being preganant myself, I probably would have been tempted into beating on the windows and making an ass of myself over a situation like that!
That's like those people who have voicemails who say, "Hey!.........................sorry I can't come to the phone right now." In the space between the words "Hey" and "sorry" I always fall for the trap of actually trying to converse with the person but it's a recording so I end up feeling like an ass when they're the assholes for making a recording like that.
Posted by: twerp | Thursday, September 01, 2011 at 11:27 AM
Hey RM, you reminded me of something my mother(God rest her soul) used to say: "The world is full of stupid, ugly people. Get used to it." A veritable wellspring of compassion she was...
Posted by: oldewave | Thursday, September 01, 2011 at 12:14 PM
On the few times I do fast food (maybe 2-3 times a year), I make it a point of going inside for my food. I don't do drive-thru windows.
I've found that going inside tends to be faster. Besides, if I'm inside, I can usually "supervise" the people filling my order and correct them on the spot. Driving away after a LONG stay in the drive-thru line, only to look inside the bag and find someone's muffed up your order, is a big bummer.
Posted by: dru | Thursday, September 01, 2011 at 02:22 PM
Theirs a taco bell by my house that going through their drive thru is like christmas,you ask for one thing, but what you get may be totally different.
Posted by: stevenvictx | Thursday, September 01, 2011 at 08:16 PM
The only time I get upset is when you give your order, and the clerk doesn't speak enough English to understand a work you say.
Posted by: Niki Cotton | Friday, September 02, 2011 at 11:20 AM